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COVID Response

Stevens Creek Shutter Company is following all the available guidance in creating a safe workplace, and to working with our customers in a safe manner. The guidance includes readily available documentation from the Workplace Safety and Prevention Services of Ontario.


As well as direct guidance from the Leeds Grenville Public Health Unit.

We have separated our measures to cover the three separate manners in which we engage our clientele. In store retail consultations, in home consultations, and installations.

Decor Centre is Open to the Public

Our Decor Centre at 2678 County Road 43 in Kemptville is now open to the public with limits on capacity, in accordance with the regulations currently governing businesses in Ontario. We are also offering  Delivery. 

In Home Consultations go Virtual

We are now offering our initial visit as a virtual consultation. Via your favourite video messaging platform we meet virtually with clients to get a good sense of their project. We have these meetings from our design studio, which allows us to show more options and examples than when we start with a home visit. Once we have a good idea of what to bring, and have narrowed down the options, we book an in home visit. You still get a chance to see and feel the samples directly, we just minimize the amount of time that we may be face to face. This way we are still able to provide great service, while maintaining a minimum of risk. More on virtual consultations below. 


We are back to regular installation visits. All staff are double vaxxed and take reasonable precautions such as mask wearing to ensure our visits are as safe as possible. 

  • Staff are to closely monitor any potential symptoms and will report as such any concerns. Daily temperature checks are in place. We will have a strict Isolation protocol if any symptoms present themselves out of an abundance of caution.
  • Clients need to attest that they are not under isolation protocols in their homes at the time of installation or measurements.
  • PPE is available including hand sanitizer, masks, etc.
  • Separate vehicles, tools and equipment, with vehicles being regularly cleaned.
  • Customers are asked to leave the premises for the duration of the installation when possible, in order to guarantee that no unnecessary contact is made. It could be a drive around the block, a couple of hours on the deck, etc. The installation can be monitored by clients via their online device or security systems while in progress.
  • Product can be unboxed off premises and wherever possible we will restrict the footprint of the installation process to the immediate area.
  • Further precautions will be made upon the advice of the authorities.
  • We appreciate the patience and understanding of our clients during this unprecedented time period.

Virtual Consultations

We are now offering Virtual Consultations to our clients from the Stevens Creek Shutter Company Design Studio. Virtual Consultations start with an online visit to your space via smart phone or tablet video messaging applications such as Facetime, Skype or Zoom.

How do these Consultations Work?

Step 1 – We schedule an appointment, and decide on which video platform would work best for you

Step 2 – We walk through your project window by window and answer some questions about what you are looking for in regards to functional window treatments for your project.

Step 3- We consult with you about ideas that you like for your windows. We help you to take some basic measurements required to proceed with quoting your project.

Step 4 – We create a design just for you. We likely schedule a second meeting at this step where we provide you with a quotation on your project, as well as some illustrations to help visualize the end results.

Step 5 – You are ready to roll with the project, we come out under the installation protocols listed above and take professional measurements. We can also leave samples of your choices at this time for final approvals.

Schedule your Virtual Consultation

Awarded Best of Houzz Customer Service

Steven’s Creek Shutter Company of Ottawa/Kars ON

Awarded Best of Houzz Customer Service 2017

Over 40 Million Monthly Unique Users Nominated Best Home Building,

Remodeling and Design Professionals in North America and Around the World

Best of Houzz Customer Service

Best of Houzz

Ottawa, Canada, January 17, 2017Steven’s Creek Shutter Company of Ottawa/Kars has won “Best Of Houzz Customer Service” on Houzz®, the leading platform for home remodeling and design. The local Window Treatment Specialty Retailer was chosen by the more than 40 million monthly unique users that comprise the Houzz community from among more than one million active home building, remodeling and design industry professionals.

Best of Houzz Customer Service 

The Best Of Houzz is awarded annually in three categories: Design, Customer Service and Photography. Design award winners’ work was the most popular among the more than 40 million monthly users on Houzz. Customer Service honors are based on several factors, including the number and quality of client reviews a professional received in 2016. Architecture and interior design photographers whose images were most popular are recognized with the Photography award. A “Best Of Houzz 2017” badge will appear on winners’ profiles, as a sign of their commitment to excellence. These badges help homeowners identify popular and top-rated home professionals in every metro area on Houzz.

With sincere thanks to the clients that took the time to so positively review us this last year, it’s great to be recognized by Best of Houzz Customer Service for our efforts at providing the best possible level of service to our customers. In our business, we rely on referrals, and they only happen when you go above and beyond for the customer. We look forward to continuing to serve our clientele with expert advice, and more great values in 2017.” William Pearl, President Steven’s Creek Shutter Company.  www.stevenscreekshutterco.ca

 “We’re so pleased to award Best of Houzz Customer Service 2017 to this incredible group of talented and customer-focused professionals, including Steven’s Creek Shutter Company,” said Liza Hausman, vice president of Industry Marketing for Houzz. “Each of these businesses was singled out for recognition by our community of homeowners and design enthusiasts for helping to turn their home improvement dreams into reality.”

Follow Steven’s Creek Shutter Company on Houzz https://www.houzz.com/pro/info929689/stevens-creek-shutter-company

About Steven’s Creek Shutter Company

Steven’s Creek Shutter Company follows a family tradition of providing creative quality treatments with exceptional value begun by the founder’s Grandfather in 1949. Steven’s Creek Shutter Company is a Hunter Douglas Priority Dealer, providing the full line of industry leading Hunter Douglas blinds. We also provide quality blinds, shades and shutters from Canadian Manufacturers such as Maxxmar Window Fashions, Altex, and Sunproject. We are your motorization specialist, with Somfy Expert Certification and a wide range of motorization possibilities to choose from. With a full range of drapery options from all the leading designer fabric houses Steven’s Creek Shutter Company is a one stop shop for all your residential and commercial window covering needs. Based on the shores of Steven’s Creek in Kars and proudly serving Ottawa, Manotick, Kemptville, Brockville, and Kingston.

www.stevenscreekshutterco.ca     613-706-1250

About Houzz

Houzz is the leading platform for home remodeling and design, providing people with everything they need to improve their homes from start to finish – online or from a mobile device. From decorating a small room to building a custom home and everything in between, Houzz connects millions of homeowners, home design enthusiasts and home improvement professionals across the country and around the world. With the largest residential design database in the world and a vibrant community empowered by technology, Houzz is the easiest way for people to find inspiration, get advice, buy products and hire the professionals they need to help turn their ideas into reality. Headquartered in Palo Alto, CA, Houzz also has international offices in London, Berlin, Sydney, Moscow and Tokyo. Houzz and the Houzz logo are registered trademarks of Houzz Inc. worldwide. For more information, visit houzz.com.


Maxxmar Shutters

Went over to a friend’s the other night, and was delighted to see how well these Maxxmar Shutters look a year after installation.

Maxxmar Shutters

Robin’s Living Room Shutters

When the treatment was installed we were looking for an elegant solution, one that would compliment their treasures collected from postings around the world. Functionally the shutter works well, as the window faces the street side of the house. With the minimal divider rail of the Maxxmar Shutters we are able to get light into the room by opening the top louvers. With the top louvers open we can maintain privacy with the bottom louvers. The center rail is a consistent 2 ” in all heights of Maxxmar shutters, it’s a great feature of this product line. Can you pick it out in the picture? The material is Maxxmar’s exclusive PolySilk compound in the Summerview line. It  is showing no signs of age or yellowing despite being fully exposed to heavy sunlight for much of the day. This isn’t a surprise of course because the shutters are warrantied against such defects for 25 years. Shutters were a great choice for this window because they also help to insulate the rooms from the heavy UV exposure, have protected the hardwood floors and textiles in the room while cutting down traffic noise from the street.

SOME FAQs About Maxxmar Shutters

Does the vinyl product off-gas or have an odour? Maxxmar Shutters meet regulations regarding formaldehyde and VOC emmissions and are certified under the Greenguard program. Personally I don’t notice any off gassing from this product, but recognize that individual’s levels of sensitivity vary widely. If you are a sufferer of environmental sensitivities we have solutions for your window treatment needs.

What materials are available? We have shutters in Wood and Polysilk exterior grade vinyl.

Can you make an operable shutter for my arch or shaped windows? Yes, absolutely we can, we have solutions for all kinds of shapes including Arched, Eyebrow, Octagon, Angled or Circular windows.

Are shutters a good product in regards to child safety? Yes, with no cords and restricted openings shutters are an ideal solution to maintain child safety.

Can shutters in hard to reach areas be motorized for ease of operation? Yes, contact us for a custom quotation.


Call us now and we’ll work with you to find the ideal solution to your window treatment project. 613-706-1250