We are happy to offer repairs on your existing window treatments. From recording blind lift strings, to replacing worn mechanisms we are pleased to extend the life of your window treatments whenever practical.
We can obtain parts for many of the products that we carry, from Hunter Douglas, Maxxmar, Altex and more. We are also happy to trouble shoot and repair Somfy motorized systems. Additional remotes and control options are available for many motorized systems as well.
There are some exceptions of course, where the products are not up to current child safety standards for instance, or the parts are no longer available. When we are not able to make repairs in a reasonable manner we will let you know what your options are.
We sometimes have clients that whose drapery carries a sentimental value, perhaps it is from their favourite home. It may even have been handed down. Fine drapery really does last for years and years! We can work with existing drapery at times, either resizing, or remaking the drapery to suite it's new location. What can be altered in an existing drapery? We can re-hem, join or separate panels, re-pleat, and re-line. Of course the existing drapery needs to be in good shape, and clean, before we can work with it.
We offer; repairs, drapery cleaning, new hardware for roman shades, restringing or replacement of drapery hardware strings, glides etc. We enjoy solving problems for clients. Working with custom drapery hardware takes us back to the early days of our founder's experience building custom drapery tracks as a teenager in the basement of Artistic Drapery in Hamilton.
The regular process for working with our clients applies to this service, contact us first so that we can evaluate with you whether a repair is possible. You will want to do this before you remove your window coverings. The very best way to help us diagnose the viability of repair is to send us a photo of the issue. This helps us to assess the options. Minimum service charges apply to in home visits for repairs.